Welcome to Hollywood Soul Salon. By accessing or using our website, booking form, or salon services, you agree to the following Terms and Conditions. Please read them carefully before making a booking or purchase.

1. General Information

Hollywood Soul Salon operates as a beauty and hair braiding service located at 7710 Balboa Avenue, Suite 214A, San Diego, CA 92111. Our salon provides professional braiding, protective styling, and hair care services performed by trained stylists under the direction of Sandra, Founder and Lead Stylist.

By using our site or booking system, you agree to abide by these terms, as well as any salon policies shared during your appointment or communication.

2. Booking Policy

Clients can submit appointment requests directly through our website or booking form.

No deposit is currently required to submit a booking request.

All appointments are subject to confirmation by our team via phone, text, or email.

Once confirmed, clients must arrive on time for their scheduled appointment.

3. Cancellations and Rescheduling

If you need to cancel or reschedule, please notify us at least 24 hours in advance.

Repeated last-minute cancellations or no-shows may result in limited future booking access.

The salon reserves the right to cancel or reschedule appointments due to emergencies, stylist availability, or unforeseen circumstances.

4. Pricing and Payment

All service prices listed on our website are starting rates and may vary based on hair length, size, or complexity of style.

Final pricing will be discussed and agreed upon before service begins.

Payments are due at the time of service unless otherwise stated.

We accept major payment methods as displayed in the salon.

5. Salon Policies

Please arrive with clean, detangled hair unless otherwise instructed.

For your comfort and safety, we maintain a no extra guest policy unless approved in advance.

Children under 12 must be accompanied by an adult.

We reserve the right to refuse service to anyone for inappropriate behavior or hygiene concerns.

6. Refunds and Service Satisfaction

Due to the nature of our services, all sales are final once a service has been rendered.

If you are unsatisfied with your service, please inform your stylist before leaving the salon so adjustments can be made immediately.

We do not offer refunds on completed services but will work with clients to ensure satisfaction.

7. Privacy and Data Use

We respect your privacy. Any personal information collected through our website or booking form (such as name, email, or phone number) will be used solely for scheduling and salon communication.

We do not sell or share client data with third parties.

8. Intellectual Property

All text, photos, videos, and content on our website, social media, and marketing materials are the intellectual property of Hollywood Soul Salon. Unauthorized use, reproduction, or distribution of this content is prohibited.

9. Liability Disclaimer

While we take every precaution to ensure a safe and satisfying experience, Hollywood Soul Salon is not liable for any allergic reaction, scalp irritation, or damage resulting from client-provided hair or non-disclosure of medical conditions.

10. Changes to Terms

Hollywood Soul Salon reserves the right to update or modify these Terms & Conditions at any time. Updates will be posted on this page, and continued use of our services constitutes acceptance of any changes.

11. Contact Information

For questions or concerns regarding these Terms & Conditions, please contact:

Hollywood Soul Salon
Email: [email protected]
Phone: (678) 913-5510
Address: 7710 Balboa Avenue, Suite 214A, San Diego, CA 92111

By booking with Hollywood Soul Salon, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.